Hotel Puerta America | Hotel in Madrid
Hotel in Prosperidad, Madrid
The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device. The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid. Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighborhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away. Cartagena Metro Station is just 656 feet from the hotel.
Hotel Puerta America is located in Madrid.
This 309 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Wellness Facilities, Entertainment, and several others. This is a 5 star rated property and has over 6573 reviews with the average score of 8.4 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 309 Bedrooms Hotel if you want to learn more about this place in Madrid. These details are authentic, as they are provided by our partner, booking.com.
This Hotel Puerta America in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Puerta America”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Fruit
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Coffee house on site
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Wine/Champagne
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Bar
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Special diet meals (on request)
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Breakfast in the room
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Restaurant
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Snack bar
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Parking garage
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Parking
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Private Parking
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Electric vehicle charging station
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Parking on site
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Accessible parking
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Fitness center
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Fitness
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Smoke-free property
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Elevator
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Heating
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Hypoallergenic room available
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Facilities for disabled guests
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Soundproof rooms
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Safe
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Air conditioning
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Non-smoking rooms
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Babysitting/Child services
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Fax/Photocopying
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Room service
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Suit press
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Daily housekeeping
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Dry cleaning
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Meeting/Banquet facilities
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Concierge
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Car rental
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Baggage storage
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24-hour front desk
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Ironing service
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Currency exchange
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Tour desk
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Packed lunches
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Laundry
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Invoice provided
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Free Wifi
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Internet
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Wifi
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Sun deck
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Terrace
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Outdoor furniture
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Outdoor pool
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Garden
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Outdoor pool (seasonal)
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Key card access
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24-hour security
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CCTV in common areas
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Fire extinguishers
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Security alarm
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Smoke alarms
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Guest accommodation disinfected between stays
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Guest accommodation sealed after cleaning
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Use of cleaning chemicals that are effective against coronavirus
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Physical distancing in dining areas
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Delivered food covered securely
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Breakfast to-go containers
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Access to healthcare professionals
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Thermometers for guests provided by property
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Process in place to check health of guests
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First aid kits available
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Hand sanitizer in guest accommodation and common areas
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Physical distancing rules followed
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Mobile app for room service
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Swimming pool
Policies
When booking more than 9 rooms, different policies and additional supplements may apply, the credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit, all cots and extra beds are subject to availability and have to be requested in advance, please note the following prices for children's breakfast:, *up to 4 years, free;, *from 5 to 12 years, eur 12,50 per day, private parking is available on site (reservation is not possible). parking costs € 30 per day. this is subject to availability at each entrance to the building.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, swimming pool: closed from wed, sep 16, 2026 until mon, jun 14, 2027
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room
Room Type:
Double
Room Size:
25 m2
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GeneralSoundproofing, Air conditioning, Heating, Safety deposit boxMedia & TechnologyTelephone, TV, Satellite channels, Flat-screen TVBathroomBath or shower, Hairdryer, Free toiletries, Toilet, Private bathroomServicesWake-up service/Alarm clockLiving AreaDeskViewViewBedroomCribs |
|
Junior Suite with Executive Lounge Access
Room Type:
Double
Room Size:
45 m2
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GeneralSoundproofing, Air conditioning, Heating, Safety deposit boxMedia & TechnologyTelephone, TV, Satellite channels, Flat-screen TVBathroomBath or shower, Slippers, Bathrobe, Hairdryer, Free toiletries, Toilet, Private bathroomServicesWake-up service/Alarm clockLiving AreaDesk, Seating areaViewViewBedroomCribsExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Space Club by Zaha Hadid
Room Type:
Double
Room Size:
25 m2
|
BathroomSlippers, Bathrobe, Bath, Hairdryer, Free toiletries, Toilet, Private bathroomGeneralAir conditioning, Heating, Safety deposit boxMedia & TechnologyTelephone, TV, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockLiving AreaDeskViewView |
|
Executive Suite with Executive Lounge Access
Room Type:
Suite
Room Size:
60 m2
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BathroomSlippers, Bathrobe, Bath, Hairdryer, Free toiletries, Toilet, Private bathroomGeneralAir conditioning, Heating, Safety deposit boxMedia & TechnologyTelephone, TV, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockLiving AreaDesk, Seating areaViewCity view, ViewBedroomCribsExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Hotel Puerta America starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Hotel Puerta America has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Hotel Puerta America starts from $108 per night with includes Air Conditioner, View, Security/Safety, EV Charge Station, Child Friendly, Balcony/Terrace, Transportation/Shuttle, Business Services, Guest Services, Parking, Pool, Accessibility, Restaurant, Wheelchair Accessible, Wellness Facilities, Entertainment, Breakfast, Heating, Internet, Laundry, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hotel Puerta America is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Hotel Puerta America indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
