Iberostar Heritage Grand Mencey | Hotel in Santa Cruz de Tenerife
Hotel in Santa Cruz de Tenerife
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Housekeeping is available on request.
Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.
This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathtub or shower
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Towels
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Eco-friendly toiletries
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Hair dryer
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Bathrobes
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Private bathroom
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Air conditioning
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Bed sheets
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LED light bulbs
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Phone
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Recycling
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Energy-saving switches
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Individually decorated
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Bulk dispenser for toiletries
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Safe
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Desk
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Laptop-friendly workspace
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Water-efficient toilets only
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Water-efficient showers only
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Slippers
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Individually furnished
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Soundproofing
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Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 20-30 for adults and EUR 20-30 for children
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2 bars/lounges and 1 poolside bar
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4 restaurants
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Room service available
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Minibar
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Coffee/tea maker
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Wheelchair-accessible parking available
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Limited onsite parking
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Offsite parking within 66 ft (EUR 12 per day)
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Onsite parking includes off-street options
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Visual alarms in hallways
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1 on-site accessible parking spaces
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Wheelchair-accessible parking
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Wheelchair-accessible path to elevator
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Stair-free path to entrance
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Elevator
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible pool
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Wheelchair-accessible lounge
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Wheelchair-accessible business center
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Wheelchair-accessible fitness center
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Wheelchair-accessible public washroom
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Wheelchair-accessible restaurant
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Well-lit path to entrance
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Wheelchair-accessible spa
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Elevator door width (inches): 110
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Hiking/biking trails
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Mountain biking
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Golf lessons
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Golfing
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Bicycle rentals
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Scooter/moped rentals
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Yoga classes
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Sauna
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Outdoor pool
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Pilates classes
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Full-service spa
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Steam room
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Fitness center
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Plasma TV
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Satellite channels
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Conference center
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Meeting rooms - 9
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Business center
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Banquet hall
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Front-desk safe
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Elevator
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Reception hall
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Water dispenser
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ATM/banking services
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Italian
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German
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French
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English
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Spanish
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Russian
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Humane treatment of captive wild animals
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Designated smoking areas
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Double-glazed windows
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Locally-owned & organized tours & activities
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At least 80% lighting from LEDs
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Vegan dining options
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Annual offsets purchased for at least 10% of carbon footprint
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Local artist showcase
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Comprehensive food waste policy
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Comprehensive recycling policy
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Local culture & ecosystem education
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100% renewable energy
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Water dispenser
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Vegetarian dining options
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At least 80% organic food
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Soundproofed rooms
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Snack bar/deli
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Laundry facilities
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Outdoor pool
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Concierge services
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Multilingual staff
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Daily housekeeping
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Change of towels (on request)
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Dry cleaning service
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24-hour front desk
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Porter/bellhop
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Change of bedsheets (on request)
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Laundry facilities
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Wedding services
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Tour/ticket assistance
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Luggage storage
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Available in some public areas: Free WiFi and wired Internet
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Available in all rooms: Free WiFi
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In-room WiFi speed: 25+ Mbps
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Terrace
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Garden
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Body scrubs
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Sauna
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Facials
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Massages
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Manicures and pedicures
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Steam room
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6 treatment rooms
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Body wraps
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Body treatments
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Hot tub
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Massage/treatment rooms
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Spa open daily
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Couples treatment room(s)
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number h-38-4-0000005 safety features at this property include a fire extinguisher and a smoke detector special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Double Room
Room Size:
334 square feet m2
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GeneralPing - 9, Number of bedrooms - 1, Transfer shower, Hand-held showerhead, Square feet - 334, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Square meters - 31, Rollaway/extra beds (free), Height-adjustable showerhead, Balcony, Bed count minimum 1, City view, Bed count maximum 2 |
|
Suite
Room Size:
549 square feet m2
|
GeneralSquare meters - 51, Rollaway/extra beds (free), Ping - 15, Square feet - 549, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds |
|
Double Room (with Garden)
Room Size:
334 square feet m2
|
GeneralSquare meters - 31, Ping - 9, Rollaway/extra beds (free), Number of bedrooms - 1, Garden view, Balcony, Square feet - 334, Bed count minimum 1, Extra bed count 1, Free cribs/infant beds, Bed count maximum 2 |
|
Family Room (2 Adults & 1 Child)
Room Size:
484 square feet m2
|
GeneralNo rollaway/extra beds, Number of bedrooms - 1, Square feet - 484, Balcony, Ping - 14, Bed count minimum 1, Square meters - 45, City view, Free cribs/infant beds, Bed count maximum 2 |
|
Double Room, Garden View (single use)
Room Size:
388 square feet m2
|
GeneralRollaway/extra beds (free), No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 11, Balcony, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 2 |
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Superior Double Room
Room Size:
312 square feet m2
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GeneralPing - 9, Rollaway/extra beds (free), Number of bedrooms - 1, Square meters - 29, Square feet - 312, Bed count minimum 1, Extra bed count 1, City view, Free cribs/infant beds, Bed count maximum 2 |
|
Family Room
Room Size:
484 square feet m2
|
GeneralRollaway/extra beds (free), Number of bedrooms - 1, Garden view, Square feet - 484, Balcony, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Free cribs/infant beds, Bed count maximum 2 |
|
Double Room Single Use
Room Size:
334 square feet m2
|
GeneralSquare meters - 31, Rollaway/extra beds (free), No cribs (infant beds), Number of bedrooms - 1, Ping - 9.39, Balcony, Square feet - 334, Bed count minimum 1, Extra bed count 1, City view, Bed count maximum 2 |
|
Junior Suite
Room Size:
484 square feet m2
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GeneralPrivate hot tub, Rollaway/extra beds (free), Number of bedrooms - 1, Square feet - 484, Courtyard view, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Free cribs/infant beds, Private hot tub (indoor), Bed count maximum 2 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Iberostar Heritage Grand Mencey has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Iberostar Heritage Grand Mencey starts from $168 per night with includes Air Conditioner, Parking, Designated Smoking Area, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Breakfast, Hot Tub, TV, Spa, Kitchen, Laundry, Restaurant, Pool, Balcony/Terrace, Guest Services, Child Friendly, Internet, Accessibility, Business Services, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Iberostar Heritage Grand Mencey is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Iberostar Heritage Grand Mencey indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
