RedLevel at Gran Meliá Palacio de Isora - Adults Only | Hotel in Alcalá

| 8.5 (248 Reviews) |   Pet Friendly  9 Bathrooms  30 Guests
Alcala Hotel | RedLevel at Gran Meliá Palacio de Isora - Adults Only

Hotel in Alcala, Alcalá

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

RedLevel at Gran Meliá Palacio de Isora - Adults Only is located in Alcalá.

This 92 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Business Services, Sports/Activities, and several others. This is a 5 star rated property and has over 248 reviews with the average score of 8.5 . Coming to Alcalá and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 92 Bedrooms Hotel if you want to learn more about this place in Alcalá. These details are authentic, as they are provided by our partner, booking.com.

This RedLevel at Gran Meliá Palacio de Isora - Adults Only in Alcalá is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “RedLevel at Gran Meliá Palacio de Isora - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Wine/Champagne
  • Fruit
Parking
  • Parking on site
  • Private Parking
  • Parking
  • Parking garage
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
Activities
  • Happy hour
  • Live sports events (broadcast)
  • Evening entertainment
  • Live music/Performance
  • Diving
  • Hot tub/Jacuzzi
  • Movie nights
  • Public Bath
  • Fitness center
  • Fishing
  • Massage chair
  • Locker rooms
  • Beach
  • Steam room
  • Spa lounge/Relaxation area
  • Playground
  • Hiking
  • Beachfront
  • Fitness classes
  • Fitness
  • Archery
  • Spa facilities
  • Ping-pong
  • Yoga classes
  • Nightclub/DJ
  • Aerobics
  • Entertainment staff
  • Tennis equipment
  • Massage
  • Foot bath
  • Themed dinners
  • Personal trainer
  • Kids' club
  • Tennis court
  • Pool table
  • Canoeing
  • Cycling
General
  • Facilities for disabled guests
  • Pet friendly
  • Elevator
  • Air conditioning
  • Non-smoking rooms
  • Family rooms
  • Safe
  • Soundproof rooms
  • Wifi in all areas
Guest Services
  • Valet parking
  • Laundry
  • Car rental
  • Meeting/Banquet facilities
  • Business center
  • Private check-in/out
  • Daily housekeeping
  • Shuttle service
  • Baggage storage
  • Hair/Beauty salon
  • Currency exchange
  • Babysitting/Child services
  • Suit press
  • Fax/Photocopying
  • Ironing service
  • Concierge
  • 24-hour front desk
  • Room service
  • ATM on site
  • Pet bowls
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Garden
  • Outdoor pool (year-round)
  • Sun deck
  • Terrace
Security/Safety
  • Fire extinguishers
  • Key access
  • Key card access
  • Smoke alarms
  • 24-hour security
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Infinity pool
  • Beach umbrellas
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

Please note that guests must present the credit card used to make the reservation on arrival, please note that all guests at this hotel must be 16 years old or older, guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. the package includes all 7 restaurants, please note the published rates for stays on 24 december and 31 december include a mandatory fee for the buffet gala dinner held on those evenings at the pangea restaurant, please note, when booking more than 9 rooms, different policies and additional supplements may apply, pets are allowed, 80€ per dog/day with a maximum of 2 per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.22
Location:
9.15
Staff:
9.38
Facilities:
9.21
Comfort:
9.49
Cleanliness:
9.49
Mark
May 17, 2026 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Redlevel Villa with Private Pool
Room Type: Villa
Room Size: 400 m2
1 King bed(s) Bed
Redlevel Villa with Private Pool

Food & Drink

Bottle of water, Minibar

General

Privacy curtain, Air conditioning, Private entrance, Ironing facilities, Fan, Interconnected room(s) available, Iron, Safety deposit box

Media & Technology

Flat-screen TV, Satellite channels, Telephone

Bathroom

Shampoo, Bathrobe, Conditioner, Toilet, Free toiletries, Private bathroom, Bidet, Towels, Toilet paper, Body soap, Slippers, Hairdryer

Living Area

Desk, Dining area

Bedroom

Dressing room, Linens

Kitchen

Coffee machine, Electric kettle

Outdoors

Terrace, Private pool

View

Garden view

Accessibility

Entire unit located on ground floor

Room amenities

Sofa bed, Feather pillow

Exclusive services

Private check-in/out in the executive lounge, Access to private pool
RedLevel Junior Suite Large Terrace and Hot Tub
Room Type: Double
Room Size: 93 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Bathrobe, Conditioner, Free toiletries, Toilet, Private bathroom, Bath, Bidet, Towels, Toilet paper, Body soap, Slippers, Hairdryer

General

Privacy curtain, Air conditioning, Ironing facilities, Iron, Safety deposit box

Media & Technology

Flat-screen TV, Satellite channels, Telephone

Kitchen

Coffee machine, Electric kettle

View

Garden view

Outdoors

Terrace

Bedroom

Linens

Accessibility

Entire unit located on ground floor

Room amenities

Sofa bed, Feather pillow

Exclusive services

Private check-in/out in the executive lounge
Red Level Junior Suite Front Ocean View with Whirlpool
Room Type: Double
Room Size: 54 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Bathrobe, Conditioner, Free toiletries, Toilet, Private bathroom, Bath, Bidet, Towels, Toilet paper, Body soap, Slippers, Hairdryer

General

Privacy curtain, Air conditioning, Ironing facilities, Iron, Safety deposit box

Media & Technology

Flat-screen TV, Satellite channels, Telephone

Kitchen

Coffee machine, Electric kettle

Outdoors

Terrace

Bedroom

Linens

Room amenities

Sofa bed, Feather pillow

Exclusive services

Private check-in/out in the executive lounge
Red Level Junior Suite Ocean Partial View with Whirlpool
Room Type: Double
Room Size: 54 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Bathrobe, Conditioner, Free toiletries, Toilet, Private bathroom, Bath, Bidet, Towels, Toilet paper, Body soap, Slippers, Hairdryer

General

Privacy curtain, Air conditioning, Ironing facilities, Iron, Safety deposit box

Media & Technology

Flat-screen TV, Satellite channels, Telephone

Kitchen

Coffee machine, Electric kettle

Outdoors

Terrace

Bedroom

Linens

Room amenities

Sofa bed, Feather pillow

Exclusive services

Private check-in/out in the executive lounge
Red Level Junior Suite Ocean Partial View
Room Type: Double
Room Size: 54 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Bathrobe, Conditioner, Free toiletries, Toilet, Private bathroom, Bath, Bidet, Towels, Toilet paper, Body soap, Slippers, Hairdryer

General

Privacy curtain, Air conditioning, Ironing facilities, Iron, Safety deposit box

Media & Technology

Flat-screen TV, Satellite channels, Telephone

Kitchen

Coffee machine, Electric kettle

Outdoors

Terrace

Bedroom

Linens

Room amenities

Sofa bed, Feather pillow

Exclusive services

Private check-in/out in the executive lounge
Red Level Grand Suite
Room Type: Suite
Room Size: 111 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Bathrobe, Conditioner, Free toiletries, Toilet, Private bathroom, Bath, Bidet, Towels, Toilet paper, Body soap, Slippers, Hairdryer

General

Privacy curtain, Air conditioning, Ironing facilities, Iron, Safety deposit box

Media & Technology

Flat-screen TV, Satellite channels, Telephone

Living Area

Desk

Kitchen

Coffee machine, Electric kettle

Outdoors

Terrace

Bedroom

Linens

Room amenities

Sofa bed, Feather pillow

Exclusive services

Private check-in/out in the executive lounge
Red Level Junior Suite
Room Type: Double
Room Size: 54 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Bathrobe, Conditioner, Free toiletries, Toilet, Private bathroom, Bath, Bidet, Towels, Toilet paper, Body soap, Slippers, Hairdryer

General

Privacy curtain, Air conditioning, Ironing facilities, Iron, Safety deposit box

Media & Technology

Flat-screen TV, Satellite channels, Telephone

Outdoors

Balcony

Kitchen

Coffee machine, Electric kettle

View

Garden view

Bedroom

Linens

Room amenities

Sofa bed, Feather pillow

Exclusive services

Private check-in/out in the executive lounge
Red Level Junior Suite Private Garden
Room Type: Suite
Room Size: 54 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Bathrobe, Conditioner, Free toiletries, Toilet, Private bathroom, Bath, Bidet, Towels, Toilet paper, Body soap, Slippers, Hairdryer

General

Privacy curtain, Air conditioning, Ironing facilities, Iron, Safety deposit box

Media & Technology

Flat-screen TV, Satellite channels, Telephone

Kitchen

Coffee machine, Electric kettle

View

Garden view

Outdoors

Terrace

Bedroom

Linens

Accessibility

Entire unit located on ground floor

Room amenities

Sofa bed, Feather pillow

Exclusive services

Private check-in/out in the executive lounge
Red Level 2 Villas with Private Pool
Room Type: Villa
Room Size: 800 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Privacy curtain, Air conditioning, Private entrance, Ironing facilities, Fan, Iron, Safety deposit box

Media & Technology

Flat-screen TV, Satellite channels, Telephone

Bathroom

Shampoo, Bathrobe, Conditioner, Toilet, Free toiletries, Private bathroom, Bidet, Towels, Toilet paper, Body soap, Slippers, Hairdryer

Living Area

Desk, Dining area

Bedroom

Dressing room, Linens

Kitchen

Coffee machine, Electric kettle

Outdoors

Terrace, Private pool

View

Garden view

Accessibility

Entire unit located on ground floor

Room amenities

Feather pillow

Exclusive services

Private check-in/out in the executive lounge, Access to private pool

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Alcala hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Alcala hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Alcala hotel starts from $1,108 per night with includes Accessibility, Security/Safety, Spa, Guest Services, Entertainment, Pool, Oceanfront, Transportation/Shuttle, Hot Tub, Air Conditioner, Parking, Ocean View, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Pet Friendly, Wheelchair Accessible, Toiletries, Child Friendly, Internet, Laundry, View, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Alcala hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.